My family & I went for Thanksgiving , we spent 6 days and had a blast. We were a group of 10 with seniors , kids , and adults Solaris has something to do for every age. The staff is amazing we fell in love with some servers , margarita at the breakfast, Rosa Linda & Nancy by the pool but the ,Javier and lambert at members bar but the best service came from DARVIN ! He went out of his way to make sure my parents my mother in law and the kids had all they needed at all times. Can’t wait to go back !
Great staff. Good food. Great family atmosphere. The people make the place worthwhile.
We were there for a vacation club presentation/tour. The property was nice, staff was friendly and suites looked nice. It took about 20-30 mins before someone took our order for breakfast our guide Carlos had to go get someone to take our order. Food was good but the chicken tacos came out burned. I would hope it was just a busy time and service is usually better during breakfast. I would probably stay there it's kind of an upgrade compared to GR solaris. The guests there looked to be having a great time and we spoke to a couple that are members 15 years. They told us it's the only resort they come to every year with a group of 12 other members. They said it's like coming home to family and they feel at home. The manager in the vacation club I forgot her name who was only suppose to ask 5 questions kept trying to push us into buying and becoming members after we spoke to 2 other people. After declining multiple times she finally let us go. Her attitude changed and her face turned red you could see she was angry. We were definitely considering joining at a later date because we liked everything we saw. But just not yesterday. Overall from the short tour and off Carlos' explanation of the properties (Royal and Caribe) we would consider staying there with our family in the future.
Mi mejor estancia en Cancún, servicio excelente estancia unica realmente como en casa ????????????????????
Mi estadía fue excelente en este lugar, la comida deliciosa, muy divertidas las actividades que ofrece el hotel, así como los diferentes servicios que ofrece
I had a blast in this Hotel, the room was comfy, the amenities are great, and the restaurants really good; the beach is also amazing. Service, in general, is awesome, and all staff makes sure to keep you entertained. Highly Recommended. @Aventure.dos
Lo máximo, todo me encantó, las habitaciones, las albercas y la comida súper variada, la atención de los meseros excelente, no veo la hora de regresar. Porque prometo volver pronto jejeje.